Terms of service
Terms of Service
Effective Date: 5/7/2026
Welcome to Simone Studio! These Terms of Service govern your access to and use of our products and services, including any custom orders, website interactions, and communication channels. By placing an order or using our services, you agree to be bound by these Terms.
1. Production & Shipping
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Shipping estimates are provided at checkout but are not guaranteed, especially during holidays or unforeseen delays.
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We are not responsible for lost, delayed, or damaged packages after they have been shipped.
2. Returns & Exchanges
Due to the personalized nature of our products:
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All sales are final.
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If your item arrives damaged or incorrect due to our mistake, please contact us within 5 business days of receiving your order for a resolution.
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Proof (photo or video) will be required for review.
3. Intellectual Property
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All designs, artwork, and content are the property of Simone Studio and may not be reproduced, sold, or used for commercial purposes without permission.
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Custom artwork created for clients remains the property of Simone Studio
4. User Conduct
By using our services, you agree:
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Not to submit offensive, copyrighted, or trademarked content without permission.
5. Social Media & Promotion
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We may showcase orders on our social media or website. If you prefer your product not be shared, please notify us at the time of ordering.
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Filming or posting your order may be offered as an optional add-on service.
6. Policy Updates
We may update these Terms from time to time. Continued use of our services after any changes constitutes acceptance of the new Terms.
Thank you for supporting our small business!